Terms and Conditions
Brand: Trekkamp
Business Type: Sole Proprietorship
Proprietor: Vishal Vishwanath Lahoti
Business Location: Ahilyanagar, Maharashtra, India
Website: https://www.trekkamp.com
Effective Date: 26 October 2026
Last Updated: 26 October 2026
1. Introduction
Welcome to Trekkamp.
Trekkamp is an adventure tourism organisation based in Ahilyanagar, Maharashtra, offering trekking, camping, adventure activities, heritage tours, educational trips, outdoor experiences, nature conservation initiatives and community programmes.
Our activities include treks in the Sahyadri range and the Himalayas, school and college trips, Trekkamp Dharohar heritage tours, Saad Garbhagirila free treks, Trek for Cause initiatives, Trek in Saree, Trekathon, bike rides and plogging drives.
These Terms & Conditions govern your use of the Trekkamp website and your participation in activities, events, trips and services organised by Trekkamp.
By making a booking, submitting a registration form, making a payment or participating in a Trekkamp activity, you agree to the applicable terms described here and any additional conditions communicated for that specific activity.
Please read these terms carefully before registering or making a payment.
If you do not agree with these terms, please do not proceed with a booking or registration.
2. Eligibility and Registration
2.1. Participants must provide accurate and complete information when registering for a Trekkamp activity.
2.2. Participants must meet the age, fitness, experience and other eligibility requirements specified for the selected activity.
2.3. Participants below 18 years of age may participate only under the applicable parental or legal guardian consent and supervision arrangements for the activity.
2.4. Trekkamp may request additional information, documents, declarations or permissions when reasonably necessary for safety, eligibility, administration or legal compliance.
2.5. Registration is subject to seat availability and confirmation by Trekkamp.
2.6. Submitting a registration form does not automatically guarantee a confirmed booking.
2.7. Participants should rely on the official event description, itinerary, payment instructions and booking confirmation for the details of their selected activity.
2.8. Trekkamp reserves the right to decline a registration where eligibility or safety requirements are not met, subject to applicable law.
3. Bookings and Payments
3.1. The participation fee, inclusions, exclusions, payment deadline and other booking details will be communicated on the relevant event page, brochure, registration form or official communication channel.
3.2. Participants must pay the applicable fee using payment methods officially communicated or authorised by Trekkamp.
3.3. A booking will be considered confirmed when Trekkamp has acknowledged the registration and the required payment conditions have been fulfilled.
3.4. Participants should retain payment receipts, transaction references and booking confirmation messages.
3.5. If a payment has been made but the booking has not been confirmed, the participant should contact Trekkamp with the relevant transaction details.
3.6. Any applicable taxes, additional charges or payment-related fees will be communicated as required by law.
3.7. Unless specifically stated in the event details, a registration is personal to the participant and cannot automatically be transferred to another person or event.
3.8. Participants must not make payments to unauthorised individuals or accounts claiming to represent Trekkamp.
3.9. Trekkamp will communicate any changes to payment requirements through its official communication channels.
4. Cancellation, Refunds and Rescheduling
4.1. Cancellation and refund conditions may differ depending on the activity, duration, location, transport arrangements, accommodation, permits and advance commitments made to service providers.
4.2. The cancellation and refund policy communicated for a specific event will apply to that booking, provided it is consistent with applicable law.
4.3. Participants should review the applicable cancellation terms before making a payment.
4.4. Cancellation requests must be communicated through Trekkamp's officially designated contact channels. Participants should retain an acknowledgement of their request.
4.5. Refund eligibility and the amount refundable will be determined under the applicable cancellation policy and relevant legal requirements.
4.6. Any approved refund will be processed within the applicable stated timeframe. The time taken for the amount to appear in the participant's account may depend on the bank, payment provider or other financial institution.
4.7. Failure to attend an event without informing Trekkamp does not automatically entitle a participant to a refund.
4.8. Requests to transfer a booking to another date or participant will be considered subject to availability, operational feasibility and the applicable event terms.
4.9. Participants should not assume that every booking is refundable or transferable. Equally, no blanket exclusion of refunds will apply where a refund or other remedy is required by law.
Important: Trekkamp's detailed Cancellation & Refund Policy should be published separately on the website. Any event-specific cancellation charges and refund percentages should be clearly communicated before payment.
5. Changes or Cancellation by Trekkamp
5.1. Trekkamp makes reasonable efforts to conduct activities according to the published itinerary and schedule.
5.2. Changes may become necessary because of weather conditions, safety concerns, government restrictions, permit requirements, transport disruptions, accommodation issues, insufficient participation or other operational circumstances.
5.3. Where necessary, Trekkamp may modify an itinerary, change a route, alter timings, replace an activity or postpone an event to protect participant safety or respond to circumstances beyond reasonable control.
5.4. Where an event is cancelled or significantly changed, Trekkamp will communicate the change and any available alternatives or applicable refund arrangements.
5.5. Refunds or other remedies will be determined by the applicable event policy, the services already provided, amounts recoverable from service providers and applicable law.
5.6. Trekkamp will not promise that every event will proceed exactly as originally scheduled when conditions make this unsafe or impractical.
6. Participant Safety and Adventure Risks
Trekking, mountaineering, camping, hiking, biking and other outdoor activities involve risks that may not exist in ordinary daily activities.
These risks may include:
- Slippery trails, steep slopes, falls and uneven terrain.
- Sudden changes in weather, heavy rain, lightning or extreme temperatures.
- Physical exhaustion, dehydration and altitude-related illness.
- Wildlife encounters, insect bites and environmental hazards.
- Limited access to medical facilities in remote areas.
- Road travel risks and transport delays.
- Equipment failure or other unexpected incidents.
6.1. Participants must understand the nature of the activity and assess whether it is appropriate for their physical condition, experience and abilities.
6.2. Participants must disclose relevant medical conditions, allergies, injuries, physical limitations or other information reasonably necessary for safe participation.
6.3. Participants must follow safety briefings and instructions provided by authorised trek leaders, instructors, guides and coordinators.
6.4. Participants must use the safety equipment provided or required for the activity and must not misuse, remove or interfere with it.
6.5. Participants must not deliberately undertake dangerous actions, leave the group without permission or enter restricted areas.
6.6. Participants must inform the trek leader or designated coordinator if they feel unwell, become injured or cannot continue safely.
6.7. Trekkamp may restrict or discontinue a participant's involvement in an activity where reasonably necessary to protect that participant or others.
6.8. Trekkamp will take reasonable safety precautions appropriate to the activity. However, no outdoor activity can be guaranteed to be entirely free from risk.
6.9. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
7. Fitness and Medical Responsibility
7.1. Participants are responsible for choosing activities suitable for their fitness, experience and health.
7.2. Participants should seek appropriate medical advice before joining physically demanding activities if they have concerns about their ability to participate safely.
7.3. Any medical information requested by Trekkamp should be accurate and relevant to participant safety.
7.4. Participants who require regular medication should ensure that they have their prescribed medication and understand their own medical requirements.
7.5. Participants must inform the designated coordinator about any significant health issue arising before or during the activity.
7.6. Where a participant's condition creates a material safety concern, Trekkamp may recommend withdrawal from the activity or arrange appropriate assistance.
7.7. Trekkamp may facilitate emergency assistance when necessary. The availability and response time of medical facilities, rescue services and emergency transport may depend on the location and prevailing conditions.
7.8. Participants should not assume that medical treatment, evacuation, travel insurance or personal accident insurance is included in the participation fee unless expressly stated.
8. Rules During Treks and Outdoor Activities
All participants are expected to act responsibly and respect the safety of the group, local communities and natural surroundings.
Participants must:
- Follow instructions given by authorised activity leaders.
- Stay with the designated group and follow the approved route.
- Obtain permission before leaving the group or changing the planned route.
- Avoid dangerous selfies, climbing prohibited structures or approaching unsafe edges.
- Avoid littering, damaging vegetation or disturbing wildlife.
- Respect local customs, religious places, heritage structures and community rules.
- Avoid harassment, abusive language, discrimination, bullying or threatening behaviour.
- Refrain from consuming intoxicating substances where prohibited or where consumption could compromise safety.
- Take reasonable care of personal belongings and equipment.
- Report accidents, hazards, damage or misconduct to the designated coordinator.
Trekkamp may take proportionate action, including removing a participant from an activity, where their conduct creates a serious safety risk or substantially disrupts the programme.
Any decision regarding fees, refunds or additional costs following such removal will be subject to the applicable event terms and law.
9. School and College Trips
Trekkamp organises educational trips, heritage visits, nature-based learning programmes and adventure activities for schools, colleges and other educational institutions.
9.1. Each institution must communicate relevant trip requirements, student details and authorised contact information in advance.
9.2. The school or college and Trekkamp should agree on their respective responsibilities for supervision, transport, permissions, safety arrangements and emergency communication before the trip.
9.3. Required parental or legal guardian permissions must be obtained before a student participates, in accordance with applicable law and the arrangements agreed for the programme.
9.4. Schools and colleges must provide accurate information about relevant medical needs, allergies, accessibility requirements and emergency contacts, subject to applicable privacy requirements.
9.5. Students must follow the instructions of authorised Trekkamp staff and the institution's accompanying teachers or representatives.
9.6. Trekkamp will communicate activity-specific requirements, including clothing, equipment, meeting points and conduct rules.
9.7. Schools and colleges should ensure that the selected programme is appropriate for the age group, fitness level and educational needs of the students.
9.8. Any special arrangements, responsibilities, payment terms or cancellation conditions agreed with an institution should be recorded in writing.
9.9. Student participation and any related publicity use of photographs or videos are separate matters. Appropriate permissions must be obtained for identifiable promotional use where required.
10. Children and Participants Below 18 Years
10.1. Children may participate only in activities that permit their age group and satisfy the applicable consent, supervision and safety requirements.
10.2. A parent or lawful guardian must provide the permissions required for the activity.
10.3. Parents and guardians must provide accurate emergency contact and relevant medical information.
10.4. The supervision arrangements and respective responsibilities of Trekkamp, parents, schools and other accompanying adults should be established for each programme.
10.5. Children must follow the activity rules and the instructions of authorised supervisors.
10.6. Trekkamp may refuse or discontinue participation where required permissions are missing or a safety requirement is not met.
10.7. Information about children will be handled in accordance with Trekkamp's Privacy Policy and applicable law.
11. Transport, Accommodation and Third-Party Services
11.1. Depending on the event, Trekkamp may arrange transport, accommodation, meals, equipment, local guides, activity instructors or other services.
11.2. The event description should specify the services included in the participation fee and those that participants must arrange or pay for separately.
11.3. Where services are provided by independent third parties, their operational rules and applicable booking conditions may also apply.
11.4. Trekkamp will take reasonable care when coordinating third-party services but cannot guarantee that external providers will never experience delays, interruptions or operational problems.
11.5. Where an external provider fails to deliver an agreed service, Trekkamp will take reasonable steps to address the issue in accordance with the booking terms and applicable law.
11.6. Participants must follow the safety and conduct requirements applicable to transport, accommodation and other service providers.
11.7. Participants should inform Trekkamp in advance about relevant accessibility or accommodation requirements so that feasibility can be assessed.
12. Bike Rides and Motorised Activities
Some Trekkamp community initiatives may involve bike rides or other motorised activities.
12.1. Participants must hold a valid driving licence appropriate for the vehicle being operated and comply with applicable traffic laws.
12.2. Riders must use legally required safety equipment, including helmets where required, and follow road safety instructions.
12.3. Vehicles must be legally compliant and suitable for the planned journey.
12.4. Participants must not ride recklessly, race without authorisation, drive under the influence of intoxicating substances or engage in dangerous road behaviour.
12.5. Participants are responsible for their driving conduct, required vehicle documents and compliance with applicable law.
12.6. Where a ride includes a group route, participants must follow the communicated instructions and avoid actions that put other road users at risk.
12.7. Vehicle insurance, personal accident insurance and other coverage should not be assumed to be included unless specifically confirmed in writing.
12.8. Separate event-specific instructions may apply to particular rides.
13. Heritage Tours and Responsible Tourism
Through Trekkamp Dharohar and related initiatives, Trekkamp organises heritage visits and educational experiences.
Participants must:
- Respect historical monuments, forts, caves, temples and other heritage structures.
- Follow instructions issued by authorised site personnel.
- Avoid writing on, scratching, damaging or removing objects from heritage locations.
- Avoid entering restricted or unsafe structures.
- Respect local customs, religious practices and community traditions.
- Avoid littering and disturbing the environment.
- Follow applicable photography and recording restrictions.
Participants may be held responsible for damage caused by their unlawful or negligent actions, subject to applicable law.
14. Environmental Responsibility
Trekkamp encourages responsible tourism and respect for nature.
Participants are expected to:
- Carry back their waste and dispose of it responsibly.
- Avoid single-use items where practical.
- Avoid disturbing wildlife or damaging plants.
- Follow restrictions concerning fires, camping and other activities.
- Respect protected areas and local environmental regulations.
- Participate responsibly in conservation and plogging activities.
Trekkamp may modify or stop an activity where continuing would create an unacceptable environmental or safety risk.
15. Community Treks and Free Initiatives
Trekkamp conducts community initiatives such as Saad Garbhagirila, Trek for Cause, Trek in Saree, Trekathon, plogging drives, bike rides and other social or environmental programmes.
15.1. Free participation does not remove the need to register, follow safety instructions or satisfy the activity's eligibility requirements.
15.2. Some initiatives may have limited seats, registration deadlines or specific participation criteria.
15.3. Donations, sponsorships, contributions or additional services, where applicable, will be subject to the conditions communicated for the relevant initiative.
15.4. Participants must follow the instructions of the event coordinators and respect the purpose of the initiative.
15.5. Free or community-based activities remain subject to reasonable safety arrangements and applicable law.
15.6. Any separate terms for a particular initiative will be communicated before participation where relevant.
16. Photographs, Videos and Media
Trekkamp may document activities for event records, educational purposes, awareness campaigns and promotional communication.
16.1. Promotional use of identifiable photographs, videos and testimonials will be managed through appropriate consent arrangements where required.
16.2. Consent for promotional use is separate from the permission required to register for or participate in an activity.
16.3. For children, Trekkamp will follow applicable parental or lawful guardian consent requirements.
16.4. Participants may raise concerns about published content by contacting Trekkamp through its official contact channels.
16.5. Trekkamp will review such requests and take reasonable steps to address them, subject to applicable law and legitimate recordkeeping requirements.
16.6. Participants must respect the privacy and consent of other people when recording or sharing photographs and videos.
Further information is available in the Trekkamp Privacy Policy.
17. Personal Belongings and Equipment
17.1. Participants are responsible for taking reasonable care of their personal belongings, documents, money, electronic devices and personal equipment.
17.2. Participants should carry only the items necessary for the activity and avoid bringing valuables unnecessarily.
17.3. Participants must use borrowed or supplied equipment responsibly and follow the relevant instructions.
17.4. Loss, theft or damage should be reported to the designated coordinator as soon as reasonably possible.
17.5. Any responsibility for loss or damage will be determined under applicable law and the circumstances of the incident.
18. Insurance and Emergency Assistance
18.1. Participants should review whether personal travel insurance, adventure activity coverage or personal accident insurance is appropriate for their activity.
18.2. Insurance should not be assumed to be included in the participation fee unless explicitly stated.
18.3. Participants are responsible for understanding the scope, exclusions and conditions of any insurance policy they purchase.
18.4. In an emergency, Trekkamp may coordinate reasonable assistance, including contacting emergency services or a participant's emergency contact.
18.5. The availability of rescue, medical care, evacuation and other emergency services may depend on location, weather, access and the resources available.
18.6. Any emergency expenses, insurance claims or related costs will be handled in accordance with applicable arrangements, insurance terms and law.
19. Website Content and Intellectual Property
19.1. Website text, branding, graphics, photographs, videos, logos and other materials may be owned by Trekkamp or used with permission from their respective owners.
19.2. Website content may not be copied, reproduced, modified, distributed or used commercially without appropriate authorisation, except where permitted by law.
19.3. The Trekkamp name, logo and associated branding may not be used to suggest an official association or endorsement without permission.
19.4. Visitors may use the website for lawful personal and informational purposes.
19.5. Website visitors must not attempt unauthorised access, interfere with website operations, introduce malicious code or misuse registration forms.
19.6. Users must not submit false information or use the website for unlawful, fraudulent or harmful purposes.
20. Website Information and External Links
Trekkamp makes reasonable efforts to keep website information accurate and current.
However, event availability, routes, schedules, weather conditions, permits and other operational details may change.
20.1. Published itineraries and photographs are intended to provide useful information but do not guarantee identical conditions or experiences.
20.2. Users should confirm important event details before making a booking.
20.3. The website may contain links to third-party websites or services.
20.4. Trekkamp does not control all external websites and is not responsible for their independent content or privacy practices.
20.5. Nothing in this section removes any legal responsibility that Trekkamp may have for its own representations, services or conduct.
21. Circumstances Beyond Reasonable Control
Events such as severe weather, natural disasters, landslides, government restrictions, public emergencies, transport disruptions or other unforeseen circumstances may affect the delivery of an activity.
Where such circumstances arise, Trekkamp will assess the situation and take reasonable steps to protect participants and communicate necessary changes.
Alternative arrangements, postponements, cancellations and refunds will be handled in accordance with the applicable event policy and legal requirements.
Trekkamp will not be responsible for losses that are legally excluded from its responsibility. However, this clause does not exclude liability where exclusion is prohibited by law.
22. Complaints and Grievance Redressal
Trekkamp aims to address participant concerns fairly and promptly.
If you have a complaint regarding a booking, payment, event, service or these Terms & Conditions, please contact us using the details below.
Organisation: Trekkamp
Proprietor: Vishal Vishwanath Lahoti
Location: Ahilyanagar, Maharashtra, India
Phone / WhatsApp:
- 8329059598
- 8668609299
- 9422227587
Official Email: info@trekkamp.com
Business Address: Office No. 2, Aryawarth Complex, Behind Savedi Naka, AhilyanagarΒ
Grievance Contact and Designation: 9422227587
Please include your name, booking details, the nature of your concern and any relevant supporting information.
Trekkamp will review complaints and respond within the time required by applicable law.
Where the website is subject to applicable e-commerce grievance requirements, the designated grievance contact and the prescribed acknowledgement and resolution timelines must be displayed and followed.
Nothing in these terms prevents a consumer from exercising rights available under applicable consumer protection law.
23. Governing Law and Jurisdiction
These Terms & Conditions are governed by the applicable laws of India.
Relevant legislation may include the Consumer Protection Act, 2019, applicable consumer protection rules, the Indian Contract Act, 1872, and other laws applicable to the particular service or activity.
Any dispute will be handled by the competent court, tribunal or other authority having jurisdiction under applicable law.
Nothing in these terms limits any mandatory rights or remedies available to a consumer under Indian law.
24. Changes to These Terms & Conditions
Trekkamp may update these Terms & Conditions to reflect changes in its services, operating practices, website features or applicable laws.
The revised version will be published on the website with an updated date.
Where required by law, appropriate notice or consent will be obtained before changes take effect.
For an existing booking, any change affecting the participant's rights or obligations will be handled in accordance with applicable law and the terms governing that booking.
25. Relationship with Other Policies
These Terms & Conditions should be read together with the following documents, where applicable:
- Privacy Policy.
- Cancellation & Refund Policy.
- Event-specific itinerary and participation conditions.
- Safety instructions and participant declarations.
- School or college trip agreements.
- Separate consent forms for children, photographs and videos.
- Applicable third-party booking terms.
If an event has additional conditions, they should be communicated clearly before registration or payment. Any inconsistency will be resolved in accordance with applicable law and the relevant booking terms.
26. Final Acknowledgement
By registering for or participating in a Trekkamp activity, you acknowledge that you have had an opportunity to review these Terms & Conditions and the relevant event information.
You agree to provide accurate registration information, follow applicable safety instructions, respect fellow participants and local communities, and act responsibly towards nature and heritage.
Trekkamp is committed to creating meaningful outdoor experiences through adventure, education, responsible tourism and community participation.
Trekkamp β Discover Unknown.