Privacy policy
TREKKAMP — PRIVACY POLICY
Brand: TrekkampÂ
Business Type: Sole ProprietorshipÂ
Proprietor: Vishal Vishwanath LahotiÂ
Business Location: Ahilyanagar, Maharashtra, IndiaÂ
Website: [TO BE CONFIRMED]Â
Effective Date: 22 October 2026Â
Last Updated: 22 October 2026
1. Introduction
Welcome to Trekkamp — Discover Unknown.
Trekkamp is an adventure tourism organisation based in Ahilyanagar, Maharashtra. We organise trekking in the Sahyadri range and the Himalayas, camping, adventure activities, heritage tours through Trekkamp Dharohar, school trips, educational programmes, nature conservation activities and community initiatives.
We respect the privacy of our participants, students, parents, website visitors, volunteers, partners and customers. We are committed to handling personal information responsibly and using it only for appropriate purposes connected with our activities and services.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when we share it, and how you can contact us about your privacy rights.
This policy applies when you visit our website, contact us, register for a programme, participate in an activity or communicate with Trekkamp through our official channels.
 2. Information We Collect
The information collected depends on the activity, service or enquiry.
 2.1 Personal and Contact Information
We may collect your name, mobile number, email address, age or date of birth, and other contact details required to manage registrations, enquiries and participation.
 2.2 Registration and Booking Information
For treks, camps, heritage tours, adventure activities, school trips and other programmes, we may collect:
- Participant and registration details.
- Selected event, batch or programme.
- Booking status and payment confirmation.
- Emergency contact details.
- Relevant travel or accommodation requirements.
- Information required to coordinate and deliver the programme.
 2.3 Health and Safety Information
Outdoor activities may involve physical challenges, changing weather, remote locations and other risks. Where reasonably necessary for participant safety, we may request relevant information about allergies, medical history, blood group, physical limitations or other health-related requirements.
Access to this information will be limited to authorised individuals who need it for programme coordination, safety or emergency response.
Please provide accurate information relevant to your participation and safety.
 2.4 Children's and Students' Information
For school trips, educational programmes and activities involving children, we may collect a student's name, age, school or class details, parent or guardian contact information, emergency contacts, relevant medical information and permission records.
We will collect information about children only for appropriate purposes connected with programme delivery, supervision, safety and legal compliance.
Where required by applicable law, we will obtain verifiable consent from a parent or lawful guardian before processing a child's personal information.
We will take appropriate care to protect children's information and will not knowingly use it for unrelated commercial marketing.
 2.5 Payment Information
We may maintain records of payments, amounts received, transaction references, payment status and refund details to manage registrations and accounts.
Payments may be handled through the payment methods made available for a particular programme.
Participants should never share their UPI PIN, banking password, card security code or other confidential payment authentication details with Trekkamp through ordinary forms, email or messaging applications.
 2.6 Photographs, Videos and Testimonials
Trekkamp may document activities through photographs, videos and participant feedback to record our experiences and communicate our work in adventure tourism, heritage education, conservation and community initiatives.
With appropriate permission where required, this content may appear on our website, official social media pages, brochures, posters, reports and other promotional materials.
Participation in a Trekkamp activity does not automatically grant permission for unrestricted promotional use of identifiable photographs or videos.
Where required, we will obtain separate consent for promotional use. For children, we will follow applicable parental or guardian consent requirements and any relevant permissions agreed with participating schools or institutions.
You may contact us to raise a concern about published content featuring you or a child for whom you are the lawful guardian.
 2.7 Website and Technical Information
Depending on the website's configuration, we may collect technical information such as IP address, browser type, device information, pages visited, visit times, referring pages and website performance data.
This information may be used to maintain website security, troubleshoot issues and improve website performance.
 2.8 Communication and Feedback
If you contact us by telephone, WhatsApp, email, social media or an online form, we may retain relevant communication details to respond to your enquiry, manage your request or maintain necessary records.
 3. How We Use Your Information
We may use personal information for the following purposes:
- To manage registrations, bookings and participant enquiries.
- To organise treks, camping, adventure activities, heritage tours and educational programmes.
- To share itineraries, meeting points, schedules, equipment requirements and safety instructions.
- To coordinate emergency contacts and respond to accidents or other emergencies.
- To communicate with parents, guardians, schools and authorised programme representatives.
- To verify payments, process eligible refunds and maintain financial records.
- To collect feedback and improve our services.
- To maintain website security and understand website performance.
- To send information about upcoming programmes where permitted and subject to applicable consent requirements.
- To document our activities and prepare authorised reports.
- To comply with applicable legal requirements and protect the safety and rights of individuals.
We will not use personal information for unrelated purposes without an appropriate legal basis and, where required, additional consent.
 4. Consent and Communication Preferences
Where consent is required, Trekkamp will explain the purpose of collecting and using personal information.
Essential information needed to manage a booking or address safety requirements should be distinguished from optional information used for marketing or publicity.
You may request to withdraw consent where processing is based on consent and withdrawal is permitted by applicable law.
Withdrawing consent will not affect processing lawfully carried out before withdrawal. It may also affect our ability to provide a service if the information is essential for that service or required by law.
You may request to stop receiving optional promotional communications by contacting us through our official contact channels.
 5. Sharing of Personal Information
Trekkamp does not intend to sell personal information to third parties.
We may share relevant information where reasonably necessary with:
- Trekkamp team members and event leaders: For programme coordination and participant safety.
- Schools and educational institutions: For attendance, supervision, parent communication and educational programme management.
- Service providers and event partners: Such as transport operators, accommodation providers, local guides and activity instructors, where required to deliver a programme.
- Payment and technology providers: For payment processing, website hosting, registration management and communications.
- Emergency services: Including hospitals, medical professionals, rescue teams and emergency contacts when necessary to protect life, health or safety.
- Legal and regulatory authorities: When disclosure is required or permitted under applicable law.
- Other authorised recipients: Where sharing is necessary for a stated purpose and is legally permitted.
We aim to limit sharing to the information reasonably required for the recipient's role.
Third-party service providers may have their own privacy policies and legal obligations. Where a provider processes information on our behalf, we will seek appropriate safeguards and arrangements.
 6. Cookies and Website Analytics
Our website may use cookies or similar technologies to support essential website functions, remember preferences, measure performance or understand visitor activity.
The specific cookies and analytics tools used by Trekkamp will depend on the final website configuration.
Where required by applicable law, we will seek consent before using non-essential cookies or similar technologies.
You may manage cookies through your browser settings or any cookie preference tool provided on the website. Disabling certain cookies may affect website functionality.
We will update this section if we introduce analytics, advertising pixels or other tracking technologies.
 7. Data Security
Trekkamp will take reasonable steps to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Depending on the systems used, these measures may include access restrictions, secure website connections, appropriate storage arrangements, system updates, limited sharing and suitable security practices.
Medical information, emergency contacts and children's records should be accessible only to authorised persons who need the information for legitimate purposes.
No online system can be guaranteed to be completely secure. If a personal data breach occurs, we will take appropriate steps to address it and provide notifications where required by applicable law.
 8. Data Retention and Deletion
Trekkamp will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, relevant programme administration, safety, legal compliance or legitimate recordkeeping requirements.
Different types of information may require different retention periods.
When information is no longer required, we will take reasonable steps to delete it or make it unusable, subject to applicable legal obligations and necessary retention requirements.
You may request deletion of your personal information. We will assess the request under applicable law and explain any relevant reasons where information cannot be deleted.
 9. Your Privacy Rights
Subject to applicable law, you may be able to:
- Request information about personal data processed by Trekkamp.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Raise a concern or grievance about the handling of your information.
- Exercise other rights available under applicable law.
- Nominate another individual to exercise applicable rights on your behalf where legally permitted.
We may need to verify your identity or authority before responding to a request.
Requests involving a child's information may need to be submitted by a parent or lawful guardian.
Please use the contact details in Section 15 to submit a request.
 10. Children's Privacy
Trekkamp recognises the importance of protecting children who participate in school trips, heritage education, outdoor learning and adventure activities.
For programmes involving children:
- We will collect only information reasonably necessary for the programme and related safety requirements.
- We will follow applicable requirements for verifiable parental or lawful guardian consent.
- We will limit access to student records and medical information.
- We will take care when publishing identifiable photographs, videos or testimonials.
- We will not knowingly use children's personal information for unrelated commercial marketing.
- We will respond appropriately to privacy concerns raised by parents or lawful guardians.
Parents and guardians should inform us of relevant medical or safety-related changes before a programme begins.
 11. Photographs, Videos and Publicity
Trekkamp may use photographs, videos and testimonials to share information about its activities, events, conservation work, heritage education and community initiatives.
Where required, we will obtain separate permission for promotional use. Permission to participate in an activity should not automatically be treated as permission for every possible publicity use.
If you wish to request the removal of content featuring you or a child for whom you are the lawful guardian, contact us with sufficient information to identify the content.
We will review the request and take reasonable steps to address it, subject to applicable law and legitimate recordkeeping requirements.
Content copied, reposted or distributed by third parties outside our control may not be fully retrievable.
 12. Third-Party Websites and Services
Our website may link to external websites, payment providers, maps, registration platforms and social media services.
These services may collect information directly from you under their own privacy policies.
Trekkamp does not control the privacy practices of independent third-party websites. We encourage users to review the relevant policies before submitting information through those services.
 13. International Data Transfers
Some technology providers may process information on servers located outside India.
Where personal information is transferred outside India, Trekkamp will follow applicable Indian laws and relevant restrictions or directions concerning such transfers.
 14. Changes to This Privacy Policy
Trekkamp may update this policy to reflect changes in our activities, website features, technology providers, data-handling practices or applicable laws.
The revised policy will be published on our website with an updated date. Where required by law, we will provide additional notice or obtain consent before implementing changes.
We encourage visitors and participants to review this policy periodically.
 15. Contact Us and Privacy Grievances
For questions about this Privacy Policy, privacy requests, withdrawal of consent or concerns about personal information, please contact Trekkamp using the following details.
Organisation: TrekkampÂ
Proprietor: Vishal Vishwanath LahotiÂ
Location: Ahilyanagar, Maharashtra, India
Phone / WhatsApp:
- 8329059598
- 8668609299
- 9422227587
Official Website: [TO BE CONFIRMED]
Official Email: [TO BE CONFIRMED]
Business / Correspondence Address: Office No. 2, Aryawarth Complex, Savedi Naka, Ahilyanagar, Maharashtra
Privacy or Grievance Contact:9422227587
We will review and respond to requests and grievances within the time required by applicable law.
Please do not send passwords, UPI PINs, complete payment card details or other confidential authentication information when contacting us.
 16. Governing Law
This Privacy Policy is intended to be governed by the applicable laws of India, including the Digital Personal Data Protection Act, 2023, and the rules and other legal requirements applicable to Trekkamp's activities and personal data processing.
Any dispute will be subject to the jurisdiction of the competent courts or authorities as determined under applicable law.
 17. Our Commitment
At Trekkamp, safety, trust, responsible tourism, heritage education and respect for people and nature are important parts of our work.
We are committed to handling personal information with care, limiting unnecessary collection and access, and improving our practices as our organisation and digital services develop.
Trekkamp — Discover Unknown.